FOR USA AND CANADA RESIDENTS ONLY
If you purchased your product outside of the United States or Canada, please contact your International distributor listed on our website.
Golf Warranty
backpack guarantees its entire golf line for two years from the original date of purchase (original sales receipt required). This warranty covers the product for the original owner against defects in materials and workmanship. If the product ever fails--during the warranty period--due to a manufacturing or material defect, then backpack will replace with like product at our discretion. This warranty does not cover damage caused by normal wear and tear, accident, improper use, or the natural break down of colors and materials over time.
Limited Lifetime warranty
backpack guarantees its entire *non-golf line of products for the **lifetime of the product (original sales receipt required). This warranty covers the product for the original owner against defects in materials and workmanship only. If the product ever fails due to a manufacturing or material defect, then backpack will replace with like product at our discretion. This warranty does not cover damage caused by normal wear and tear, accident, improper use, or the natural break down of colors and materials over time. This warranty does not cover any damage to bag contents, loss of bag contents, loss of use, loss of time, or similar expenses.
*Apparel (T-shirts, hats, etc.) is exempt from the aforementioned warranty.
**Expected "lifetime" of backpack products depends on customer usage.
Non-Golf warranty-Products purchased outside of North America
backpack guarantees its entire *non-golf line of products for three (3) years from date of purchase (original sales receipt required). This warranty covers the product for the original owner against defects in materials and workmanship only. If the product fails due to a manufacturing or material defect, then backpack or an authorized distributor will repair or replace with like product at our discretion. This warranty does not cover damage caused by normal wear and tear, accident, improper use, or the natural break down of colors and materials over time.